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Support for every step of your commission.

Questions about photos, previews, shipping, or care? Start here, then send us a note if you need help with a specific order.

Photo Review

We check reference quality before production begins.

Preview Approval

Every commission receives final preview photos before shipping.

Shipping & Care

Track packing, shipping, delivery, and long-term display notes.

Message the studio

Send an order, photo, shipping, or care question. Signed-in customers get a trackable support thread in their account.

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Frequently Asked Questions

A few practical notes before you reserve a commission.

View all FAQs
How much does it cost?+

Pieces start at $89 for mini frames and $199-$289 for larger custom work. Final pricing depends on size, pet count, and options.

How long does it take?+

Most pieces take 1-5 weeks depending on complexity. Each product page lists its current lead time.

Can I see a preview before shipping?+

Yes. We send preview photos before shipping so you can approve the final piece or request allowed adjustments.

What if I do not like the preview?+

Each commission includes a clear revision window. We explain what can be adjusted before production begins.

Do you ship internationally?+

Yes. Shipping options, customs notes, and delivery estimates are confirmed at checkout.