Support for every step of your commission.
Questions about photos, previews, shipping, or care? Start here, then send us a note if you need help with a specific order.
Photo Review
We check reference quality before production begins.
Preview Approval
Every commission receives final preview photos before shipping.
Shipping & Care
Track packing, shipping, delivery, and long-term display notes.
Message the studio
Send an order, photo, shipping, or care question. Signed-in customers get a trackable support thread in their account.
View my ticketsFrequently Asked Questions
A few practical notes before you reserve a commission.
How much does it cost?+
Pieces start at $89 for mini frames and $199-$289 for larger custom work. Final pricing depends on size, pet count, and options.
How long does it take?+
Most pieces take 1-5 weeks depending on complexity. Each product page lists its current lead time.
Can I see a preview before shipping?+
Yes. We send preview photos before shipping so you can approve the final piece or request allowed adjustments.
What if I do not like the preview?+
Each commission includes a clear revision window. We explain what can be adjusted before production begins.
Do you ship internationally?+
Yes. Shipping options, customs notes, and delivery estimates are confirmed at checkout.