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How It Works

PetOn is a guided commission process. You choose the piece, upload references, review artist questions, and approve preview photos before shipping.

Choose the keepsake

1. Choose the keepsake

Pick the product, size, pet count, and display style that fits your story.

Shop Products
Upload photos

2. Upload photos

Share clear front, side, body, and detail photos. We guide you before production begins.

Upload Photos
Artist review

3. Artist review

Our artists check markings, colors, personality notes, and any special materials.

Handmade production

4. Handmade production

Each layer is shaped by hand with warm wool fibers, soft texture, and careful proportions.

Preview approval

5. Preview approval

You receive preview photos and approve the piece before it leaves the studio.

Ship and care

6. Ship and care

We pack the finished keepsake securely and include care notes for long-term display.

Questions? We're here to help.

Our support team is happy to answer anything about products, photos, timelines, or orders.

Contact Support
PetOn wool felt studio process

Made with care

Handmade by experienced wool artists.

Preview included

See your preview and request changes.

Secure checkout

Safe deposits, balances, and order records.

Worldwide delivery

Packed carefully and shipped to your door.

What happens after you upload?

The artist review stage protects both sides: you get clearer expectations, and the studio gets the right references before making begins.

Step 1

Choose the keepsake

Pick the product, size, pet count, and display style that fits your story.

Step 2

Upload photos

Share clear front, side, body, and detail photos. We guide you before production begins.

Step 3

Artist review

Our artists check markings, colors, personality notes, and any special materials.

Step 4

Handmade production

Each layer is shaped by hand with warm wool fibers, soft texture, and careful proportions.

Step 5

Preview approval

You receive preview photos and approve the piece before it leaves the studio.

Step 6

Ship and care

We pack the finished keepsake securely and include care notes for long-term display.

A careful process, step by step

Every commission has a visible path so you know what is happening and what we need from you.

Choose

Pick the keepsake that feels right for your pet and story.

Upload Photos

Share clear angles, markings, and the details you love most.

Artist Review

Our artists check references and send questions early.

Ship & Care

You approve the preview, then we pack and ship with care.

This Month's Opening

July 2026 commissions are now open

We accept a limited number of pieces each month so every preview gets careful attention.

Remaining Slots

06/ 20

Closes Jul 31 · 11:59 PM

See available products

Join the waitlist

We will notify you when a slot opens.

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